Privacy Policy
Last updated: December 23, 2025
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Payment information (processed securely through third-party payment processors)
- Profile information and preferences
- Communication preferences and correspondence with us
Usage Information
We automatically collect certain information about your device and usage patterns:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent on platform)
- Log data (access times, error logs, performance data)
- Cookies and similar tracking technologies
Content and Files
When you use our services, we store and process:
- Video files and content you upload or create
- Templates, projects, and editing data
- Social media content downloaded through our platform
- Metadata associated with your content
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our video automation platform and related services
- Account Management: To create and manage your account, authenticate users, and process transactions
- Content Processing: To render videos, process templates, and facilitate social media integrations
- Communication: To send service updates, technical notices, security alerts, and support messages
- Personalization: To customize your experience and provide relevant features and recommendations
- Analytics: To analyze usage patterns, improve our services, and develop new features
- Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
We use third-party services to help us operate, analyze, and improve our platform:
Analytics Services
We use analytics tools including Google Analytics, Facebook Pixel, and similar services to understand how users interact with our platform. These services may collect information about your device, browsing behavior, and usage patterns using cookies and similar technologies.
Advertising Services
We may display advertisements through Google AdSense and other advertising networks. These services may use cookies and similar technologies to serve relevant advertisements based on your interests and browsing history.
Payment Processors
We use secure third-party payment processors to handle transactions. We do not store your complete payment card information on our servers.
Cloud Services
We use cloud infrastructure providers to store and process your data securely with industry-standard encryption and security measures.
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Legal Requirements: When required by law or to protect rights, property, and safety
- With Your Consent: When you explicitly authorize us to share information
- Aggregated Data: We may share anonymized, aggregated data that does not identify you personally
We implement comprehensive security measures to protect your information:
- Industry-standard encryption for data transmission (TLS/SSL)
- Secure data storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and privacy
- Incident response procedures and breach notification protocols
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a structured, machine-readable format
- Objection: Object to certain processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us using the information provided below.
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Necessary for the platform to function properly
- Analytics Cookies: Help us understand how users interact with our services
- Preference Cookies: Remember your settings and preferences
- Advertising Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary based on:
- The nature of the information collected
- Your account status (active or inactive)
- Legal and regulatory requirements
- Legitimate business needs (fraud prevention, dispute resolution)
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws, including:
- Standard contractual clauses approved by regulatory authorities
- Privacy Shield certifications (where applicable)
- Other legally recognized transfer mechanisms
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of material changes by:
- Posting the updated policy on our platform
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: https://rewivo.com
We will respond to your inquiry within a reasonable timeframe as required by applicable law.